Privacy Policy

At Family Smiles Dental Group, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, located at https://familysmilesdg.com/ (referred to as the "Website"). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By using our Website, you consent to the practices described in this Privacy Policy.

    1. INFORMATION WE COLLECT
      1.1. Personal Information:
      We may collect personal information that you voluntarily provide to us when you interact with our Website. The types of personal information we may collect include your name, email address, phone number, mailing address, and any other information you choose to provide.
      1.2. Payment Information:
      If you make payments through our Website, we may collect payment information such as credit card details or other financial information. However, please note that we do not store your complete payment information on our servers. We utilize third-party payment processors that securely handle your payment transactions.
      1.3. Automatically Collected Information:
      When you visit our Website, certain information may be automatically collected about your device and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information. You can manage your cookie preferences through your browser settings.

 

    1. USE OF INFORMATION
      2.1. Providing Services:
      We use the personal information we collect to provide you with the requested services and to communicate with you regarding appointments, treatments, inquiries, or other related matters.
      2.2. Improving our Website:
      We may use the information collected to analyze and enhance the functionality and user experience of our Website, as well as to monitor its performance, troubleshoot issues, and ensure the security of our systems.
      2.3. Marketing and Communication:
      With your consent, we may use your contact information to send you promotional materials, newsletters, updates, or other communications that may be of interest to you. You can opt out of receiving such communications at any time by following the instructions provided in the communication or contacting us directly.
      2.4. Legal Obligations:
      We may process your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect our rights, privacy, safety, or property or that of others.

 

    1.  DISCLOSURE OF INFORMATION
      3.1. Service Providers:
      We may engage trusted third-party service providers to perform certain functions or provide services on our behalf. These service providers may have access to your personal information only to the extent necessary to perform their duties and are bound by contractual obligations to keep your information confidential and secure.
      3.2. Business Transfers:
      In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will ensure the confidentiality of your personal information is maintained and that any third party involved abides by this Privacy Policy.
      3.3. Legal Compliance:
      We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders or government agencies).

 

    1. DATA RETENTION
      We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

 

    1. SECURITY
      We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

 

    1. THIRD-PARTY WEBSITES
      Our Website may contain links to third-party websites for your convenience or reference. We do not have control over the privacy practices or content of those websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

 

    1. CHILDREN'S PRIVACY
      Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information from our systems.

 

    1. YOUR RIGHTS
      Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the right to access, correct, update, or delete your personal information. To exercise your rights or if you have any questions or concerns about your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

 

    1. CHANGES TO THIS PRIVACY POLICY
      We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Website or by other reasonable means. Your continued use of our Website after the changes have been made constitutes your acceptance of the updated Privacy Policy.

 

  1. CONTACT US
    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Family Smiles Dental Group
2650 Firewheel Drive
Flower Mound, Texas 75028
Phone: (972) 539-0608
Email: mydentist@familysmilesdg.com

Please allow a reasonable time for us to respond to your inquiries.